Raider Academy Login Instructions

Raider Academy Login Instructions
Posted on 09/03/2020

RAIDER ACADEMY STUDENTS & PARENTS:

We have compiled this list of very detailed instructions that must be followed exactly as described in order to successfully access your Raider Academy courses and proceed with your assignments.

STEP ONE:  Refer to the instructions that were handed out with your iPad.
If you no longer have your copy, CLICK HERE. These instructions answer multiple questions we are still receiving, including the step that asks for an apple ID which needs to be skipped, and basic steps on how to set up your iPad. These instructions must be completed before you can proceed to Step Two.

STEP TWO: GO TO SETTINGS, scroll down to “Safari” and make the following changes:

  • Find “Block Pop-Ups” and turn it OFF (gray)
  • Select "Clear Browser History and Data"
  • Go to “Prevent Cross-Site Tracking” and turn it OFF (gray)
  • Go to “Block all Cookies” and turn it OFF (gray)

STEP THREE: GET STARTED

  • Open Safari. 
  • Enter: https://caola.caiu.org/genius.php
  •  The login screen you see next will tell you to "only use Chrome or Firefox" but if you completed the setting instructions as listed in Step Two, Safari will work for you. Safari is the preferred browser for iPads.
  • Your login credentials (username and password) are the same as last year. If you don't recall your credentials they can be found in the email which came mailsender@geniussis.com. Please check your spam/junk folders.
  • If you have tried the steps above and still need your credentials, please contact support@raiderweb.org with the following information:
    • Subject Line: Raider Academy Credentials
    • Parent’s full name
    • Student’s full name and grade 

STEP FOUR: YOUR GENIUS DASHBOARD
When you reach your dashboard, you will see your courses. Clicking on a course will take you to what is called a “buzz screen.” If you get a blank “buzz screen” you didn’t correctly set your Safari settings. Repeat Step Two. Here is an example of the Dashboard screen and the Buzz screen:

RA Dashboard                           
RA Buzz Screen

SUPPORT FOR COURSEWORK
Once you have successfully reached your dashboard, all technical issues and questions pertaining to the online courses, need to be directed to the cyber program providers listed below. MASD is not able to assist with coursework, lessons or assignments because this is not our system. 

  • Accelerate Education Support: 866.705.5575 or https://accelerate.education/support/
    We have been informed by parents that this hotline number has been very helpful in solving their issues. Keep that number handy!
    C
    ontact Accelerate Education if you get a pop-up called “My Ideal” which means your course timed out before you were finished.
  • CAOLA Support717-732-8403 or caola-support@caiu.org 
    CAOLA is the provider of the Genius platform. Contact CAOLA for issues such as: saving an assignment, progressing through screens, screen isn’t loading. 
  • Here are some other helpful troubleshooting resources for Genius and Accelerate Education:

NOTE: DO NOT USE AUDACITY
Students may see a note from Accelerate Education recommending the use of an app called Audacity for voice recording. This app is not available for iPad. Instead, please use the preloaded Voice Memo app on the iPad instead.

Questions may be directed to Raider Academy Principal, Mr. Kevin Cook, kcook@raiderweb.org.

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